How-to User Guides
University Academic Success Programs (UASP) uses a variety of technologies, tools, and programs to support students with their class questions. Students can use these how-to guides to help see step-by-step how to use these different technologies and learn tips for troubleshooting common issues.
If you need any assistance you can always call us during local business hours (M-F 8am-5pm) at 480-965-9072 or
Tutoring & Supplemental Instruction (SI)
Online Session Access
- How to Sign-up for Zoom
- How to Log-in to Zoom
- How to access online subject area tutoring center (directions)
- How to access an online supplemental instruction (SI) session
About your Session
- How to share your screen
- How to connect your microphone in Zoom
- How to record your session
Event Registration & Recording Access
- How to Register for a Zoom Event
- How to View a Zoom Event Recording
Using Google Tools
- How to Switch to your ASU Gmail account
- How to Ungroup Emails in Gmail
Video Tutorials
- Introduction to online subject area tutoring
- Overview of All UASP Services
- How to connect to online subject area tutoring (video)
Writing & Graduate Academic Support
Scheduling Appointments
- How to schedule a writing appointment as an undergraduate
- How to schedule a graduate online writing appointment
- How to schedule a graduate online statistics appointment
Online Session Access
- How to Sign-up for Zoom
- How to Log-in to Zoom
- How to access an online writing or graduate writing tutoring session
- How to Access and wait in the online drop-in queue
About your Appointment
- How to cancel an appointment
- How to share your screen
- How to connect your microphone in Zoom
- How to record your session
Event Registration & Recording Access
- How to Register for a Zoom Event
- How to View a Zoom Event Recording
Using Google Tools
- How to Switch to your ASU Gmail account
- How to Ungroup Emails in Gmail
Video Tutorials
- Introduction to graduate academic support centers
- Introduction to writing center services
- How to schedule and cancel writing appointments
- How to attend appointment
- Overview of All UASP Services