How-to User Guides

University Academic Success Programs (UASP) uses a variety of technologies, tools, and programs to support students with their class questions. Students can use these how-to guides to help see step-by-step how to use these different technologies and learn tips for troubleshooting common issues.

If you need any assistance you can always call us during local business hours (M-F 8am-5pm) at 480-965-9072 or

Chat with our staff on Slack

Tutoring & Supplemental Instruction (SI)

Online Session Access

How to Sign-up for Zoom
How to Log-in to Zoom
How to access online subject area tutoring center (directions)
How to access an online supplemental instruction (SI) session

About your Session

Event Registration & Recording Access

How to Register for a Zoom Event
How to View a Zoom Event Recording

Using Google Tools

How to Switch to your ASU Gmail account
How to Ungroup Emails in Gmail

Video Tutorials

Introduction to online subject area tutoring
Overview of All UASP Services
How to connect to online subject area tutoring (video)

Writing & Graduate Academic Support

Scheduling Appointments

How to schedule a writing appointment as an undergraduate
How to schedule a graduate online writing appointment
How to schedule a graduate online statistics appointment

Online Session Access

How to Sign-up for Zoom
How to Log-in to Zoom
How to access an online writing or graduate writing tutoring session
How to Access and wait in the online drop-in queue

About your Appointment

Event Registration & Recording Access

How to Register for a Zoom Event
How to View a Zoom Event Recording

Using Google Tools

How to Switch to your ASU Gmail account
How to Ungroup Emails in Gmail

Video Tutorials

Introduction to graduate academic support centers
Introduction to writing center services
How to schedule and cancel writing appointments
How to attend appointment
Overview of All UASP Services